The U.S. government has recently been pushing its digital economy and consumer protection policies, and in a new survey it found that online shopping is a top consumer choice.
While most respondents said they’d prefer to have a phone call to get information about a product or service, online shopping was not a major focus for consumers in the survey.
The U.N. agency, which is part of the World Bank, surveyed 6,500 people in 20 countries.
The survey was conducted online in March, and was done by ComScore Inc. The firm used a survey design that allows respondents to indicate what they want to be able to get through a phone and what they’re willing to pay for a product.
In some cases, consumers could pay for services without actually seeing a product in person, as was the case in the ComScore survey.
Overall, consumers were more likely than in previous years to say they’d pay for an online purchase with a phone, including those who preferred to pay with cash, and to like the idea of having to pay in person.
For the first time, the survey showed that nearly three-quarters of consumers who said they were willing to use their credit cards to pay online preferred to do so.
And nearly six in 10 of those who said their preferred method of payment was by check said they would prefer to pay through a credit card rather than a cashier’s check.
The number of people who said that using a credit or debit card would be better than a credit/debit card was down from last year, when 56 percent said they preferred the credit/credit card method.
In the survey, a majority of respondents said that they would use a credit, debit or prepaid card if the service offered in the country.
The majority of people in both cash-only and online shops said that in order to make purchases, they needed to make a phone reservation.
About two-thirds of respondents in both shops said they did not like having to travel to the store to pay.